FAQs

✨ FAQs – Brie’s Beauty City

1. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Shopify Payments.

2. Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and delivery times vary by location.

3. How long does shipping take?

• USA: 3-7 business days
• International: 7-21 business days
• Processing time: 1-3 business days before shipment

4. How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can track it here.

5. What is your refund & return policy?

Due to the nature of our handmade skincare and digital products, all sales are final. However, if your item arrives damaged, please contact us within 48 hours with a photo, and we’ll assist you.

6. Can I cancel or change my order after placing it?

We process orders quickly, so once an order is placed, we cannot guarantee cancellations or changes. Please email us immediately at thetrendygoods@gmail.com for assistance.

7. Do you offer wholesale or bulk orders?

Yes! For wholesale inquiries, please contact us at thetrendygoods@gmail.com.

8. Are your skincare products cruelty-free?

Absolutely! All our skincare products are 100% cruelty-free and made with natural ingredients.

9. How do I contact customer support?

For any questions, email us at thetrendygoods@gmail.com, and we’ll get back to you within 24-48 hours.